Insurance Recovery

Insurance Law Arizona: Insurance Recovery

What is an insurance recovery attorney? The simple explanation is that my firm helps if an insurance carrier treats its insured unreasonably. When an insurance carrier denies a claim, delays processing a claim or rescinds a policy, my firm assists in evaluating whether the carrier’s conduct was unreasonable. These cases are time consuming, costly and involve risk. But I appreciate the opportunity to evaluate whether a carrier has unreasonably decided to place its insured in financial harm’s way or has ignored a settlement offer within policy limits which would otherwise protect its insured from the “sharp thrust of personal liability.”


We buy insurance to protect ourselves against financial risks. These include risk of death (life insurance), risk of disability preventing continued employment (disability insurance), risk of major medical expenses due to unforeseen injury or illness (health insurance), risk of damage or loss to your home and its contents arising out of theft, fire and weather damage (homeowner’s insurance), risks facing small and large businesses from financial losses (commercial insurance), risks from car accidents (automobile insurance), risks from professional pursuits or as a director or officer of a corporation (director/officer insurance), risk of cancellation of an event or vacation (event cancellation/travel insurance), or risks of computer related breakdown (cyberliability). We pay insurance premiums and expect our insurance company to pay for our losses if they arise. Hopefully, we will not need the coverage. But, what happens if we need coverage and the insurance company does not pay a valid claim?

Insurance law Arizona

Insurance law Arizona

Your insurance company has an obligation to treat you fairly and in good faith when a claim is submitted for payment. Carriers must act reasonably and promptly in the investigation, processing and payment of valid claims. A liability insurer owes its insured customer the obligation to give equal consideration to its customer’s financial interests as it would its own interests.


When an insurance company acts unreasonably toward its own customer, it may have acted in bad faith and may be held accountable for the harm it caused to its customer. The duty of reasonable conduct applies to ALL types of insurance companies, including:


  • Life Insurance
  • Health and Disability Insurance
  • Property and Casualty Insurance
  • Automobile Insurance (including liability, uninsured and underinsured motorist coverage)
  • Homeowner’s Insurance
  • Commercial General Liability Insurance
  • Director and Officer Liability Insurance
  • Errors and Omissions Insurance
  • Travel Insurance
  • Event Cancellation Insurance
  • Cyberliability Insurance


My firm often helps policyholders and others who have insurance disputes. I help seek accountability if an insurance company acts unreasonably and causes harm as a result. An insurance carrier accepts insurance premiums and in exchange should act reasonably. If you think a carrier has acted unreasonably toward it’s customer, let me know. You may have options. Feel free to contact me to see if my firm can help.

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If you need an attorney to represent you in cases involving crime victims, insurance disputes, small business disputes and bodily injury, schedule a consultation with Randall Udelman today.